FAQs
Frequently asked questions
If you have any further questions, feel free to contact us!
Do you offer free shipping?
Shipping is FREE throughout the Nordic countries when you spend at least 250 SEK
How long will it take for my package to arrive?
Deliveries are made in partnership with Fedex and Yunexpress. The estimated delivery time is 4–12 business days as our warehouses are located in Greece, China and Hungary.
You will receive a tracking number as soon as your order has been shipped, allowing you to track the delivery of your package.
Can returns be made?
YES! Send us an email with the reason for your return and our team will help you return the package without stress! We follow the Consumer Agency's guidelines and of course offer a 14-day open purchase period from the day the package was delivered to you.
NOTE: Opened/broken packages cannot be returned for hygiene reasons.
Support@threefmediagroup.com















